Fairplay believes gaming should be fun, not stressful. That's why we've built a set of tools to help our members keep their gaming healthy and in check — because your well-being is our greatest responsibility.
The six most important things to keep in mind for staying safe on Fairplay
Set a clear budget before you start gaming — and stick to it. The deposit limit feature on Fairplay helps you stay within the boundaries you set for yourself.
Keep track of how much time you spend gaming. The Reality Check feature will notify you after a set period showing how long you've played — then it's up to you to decide whether to take a break.
Thinking of gaming as a source of income is a dangerous path. It's entertainment — like watching cricket or going to the cinema. Chasing losses by playing more is never a good decision.
If gaming starts to feel more important than family or work, that's a warning sign. Time with loved ones should always come first.
Deposit limits, self-exclusion, and cooling-off periods are all available on Fairplay at no cost. These aren't signs of weakness — they're signs of smart decision-making.
If gaming is becoming a problem, don't stay silent. Fairplay's support team is always on hand to help in Bangla and will listen with understanding. Starting the conversation is the first step toward a solution.
These tools are completely free — you can activate them anytime from your account settings
Set your own daily, weekly, or monthly deposit cap. Lowering the limit takes effect immediately. Raising it requires a 24-hour waiting period — this delay is intentional, to prevent decisions made in the heat of the moment.
Once you've lost a set amount, your session will stop automatically. This is a highly effective tool for protecting yourself from the temptation of "one more bet to win it all back."
Choose 30 minutes, 1 hour, or 2 hours — a popup will appear after your chosen interval showing how long you've played and how much you've won or lost. At that point, it's your call whether to stop or keep going.
Take a break from gaming for any duration — from 24 hours up to 6 months. During this period, no deposits or bets can be placed, but your account and balance remain safe.
If you want to take a complete break from gaming long-term, use self-exclusion. You can close your account for anywhere from 6 months to 5 years, or permanently. Taking this step is a sign of courage and good judgment.
Set a maximum duration for your gaming sessions. Once the time is up, you'll be logged out automatically. You can come back the next day with a fresh head.
To activate or adjust any of these protection tools, go to your account settings or simply let us know via our support chat. There's no cost or complexity involved in turning on any tool.
Responsible gaming means staying in control of your gaming — not letting gaming control you. At Fairplay, we see this as a way of life. We believe an informed, happy, and healthy member is the best kind of member.
Millions of people in Bangladesh enjoy online gaming every day. Most treat it as entertainment — much like watching a cricket match or going to the cinema. For a small number of people, however, gaming can become a problem. Fairplay is committed to helping identify those moments and providing the right support.
Responsible gaming comes down to three areas of awareness: how much time you're spending, how much money you're using, and how gaming is affecting your mental state. Staying mindful of these three things makes it much easier to game responsibly. Fairplay provides a range of tools and resources to help you build that awareness.
When gaming starts shifting from entertainment to a problem, certain warning signs begin to appear. If you notice these signs in yourself or someone in your family, it's time to pay attention.
Spending more than planned, or using money set aside for essentials on gaming.
Chasing losses — telling yourself "I'll win it back this time" and continuing to play — is one of the biggest warning signs of a problem.
Missing sleep, meals, or work because of gaming — letting gaming come before your basic physical needs.
Family or friends have expressed concern about your gaming, or it has started causing problems in your relationships.
Feeling restless or irritable when not gaming, and only feeling normal again once you start.
Hiding your gaming habits from family or concealing how much you're spending.
If you recognise even one of the signs above in yourself — that's not weakness, that's awareness. Reach out to Fairplay's support team in Bangla, or use the protection tools below.
All of Fairplay's protection tools are completely free to use and can be activated at any time. You'll find them under the "Responsible Gaming" section in your Account Settings.
If you can't find the settings or run into any issues, reach out to the support chat directly — we'll help you right away. Self-exclusion requests are processed within 24 hours.
Fairplay is strictly for users aged 18 and above. This isn't just a rule — it's our moral responsibility. Keeping minors away from gaming is something you, as a family member, play an important role in as well.
If you have children or teenagers at home who use your device, it's worth taking a few precautions. Set a PIN or password on the device, enable parental controls on your browser, and always log out of your Fairplay session before putting the device down.
If you suspect a family member is using your account without permission, contact support immediately. We'll act quickly.
Ask yourself the questions below. If you answer "yes" to most of them, it may be worth using the protection tools or seeking support.
Are you spending more than your set gaming budget?
After a loss, do you keep playing with the thought that just a bit more will turn things around?
Do you feel irritable or restless when you can't game?
Do you hide how much you game from family or friends?
Are you cutting into work, study, or family time to game?
Can't stop gaming even when you're under financial pressure?
If you answered "yes" to two or more questions — set a deposit limit or cooling-off period on your account. You can also reach out to our support chat for help right now.
If you're struggling with gaming, don't suffer in silence. Fairplay's support team speaks Bangla and will help you with real understanding of your situation. Everything you share with us is completely confidential — no judgment, just help.
Get in touch with Fairplay: reach us via live chat directly on the site or by email at support@fairplay-jit.net. Our team is ready to assist you right away. Whenever you need it, we can instantly set up a Deposit Limit, Cooling-Off period, or Self-Exclusion — whichever works best for you.
Remember — it is possible to overcome a gaming problem. Many people have been through it and come out the other side. The first step is simply talking — and we're always here to listen.
For any responsible gaming support, email us at: support@fairplay-jit.net — or chat with us in Bangla via live chat. Full confidentiality is guaranteed.
We are committed to protecting our members at every step — not just in words
Fairplay follows international responsible gaming standards, verified through regular independent audits.
Fairplay's support staff are specially trained in gaming-related issues and are ready to help with genuine empathy.
Fairplay never runs misleading ads promising "guaranteed wins" or "easy money." Gaming always involves uncertainty — and we make that clear.
Requests to lower a protection limit take effect immediately. Increasing a limit requires a 24-hour waiting period — a deliberate delay to prevent impulsive decisions.
Fairplay's system actively monitors for unusual gaming patterns. If warning signs are detected, our support team will reach out proactively.
Our responsible gaming policies and tools are regularly reviewed and updated in line with international best practices.
Common Questions About the App & Games
Registration is free. Protection tools are completely free. 150% bonus on your first deposit. And most importantly — play on your terms, at your own pace.